Your most recent photo is 14 months oldProfiles with recent photos get significantly more clicks
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2 reviews haven't been replied toReplying to reviews builds trust and helps your ranking
📝
No posts in the last 30 daysRegular posts keep your profile active in search results
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Have your hours changed for summer?Keep your opening hours accurate to avoid customer confusion
This is the first screen you see when you log in to manage your profile. The "things to complete" section tells you exactly what needs attention — treat it like a to-do list. The stats at the top show how many people found you through Google this month.
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📢 Update
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🎉 Event
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Posts appear directly on your Google search listing. Most businesses never use them — which means even one post a week gives you an instant advantage over competitors who don't bother.
Your recent posts
🏷️
Offer
This week only: free slice of homemade cake with any hot drink. Use code CAKE24 at the till.
Posted 5 days ago · Expires in 2 days
🎉
Event
Live acoustic music every Friday evening from 6–8pm. No booking required, just turn up!
Posted 12 days ago
📢
Update
Our spring menu is here! Featuring new seasonal specials and a brand new range of herbal teas.
Posted 34 days ago · Expired
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Your most recent photo was added 14 months ago. Customers may question whether your business is still active. Adding fresh photos regularly improves your visibility in local search.
All photos (23)
By owner (14)
By customers (9)
Cover & logo
☕
Interior · 14 months ago
🌿
Garden · 14 months ago
🥐
Food · 16 months ago
🍰
Food · 18 months ago
🧑🍳
Team · 2 years ago
🪴
Interior · 2 years ago
🫖
Customer photo
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Exterior · 3 years ago
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Notice how the dates show — customers can see when photos were taken. Photos from 2–3 years ago can make a business look inactive or out of date. The cover photo and logo are the most important — check the "Cover & logo" tab to make sure these are current.
4.2
★★★★☆
Based on 87 reviews
5 ★
48
4 ★
17
3 ★
9
2 ★
5
1 ★
8
All reviews
Unanswered 2
1–2 ★
S
Sarah M. No reply yet
3 weeks ago
★★☆☆☆
Visited on Saturday and waited 25 minutes for a coffee. The cake was lovely but the service was really slow. Won't be rushing back sadly.
✏️ Write a reply to this review...
This is an unanswered negative review — exactly the kind that needs a response. A good reply: thank them for visiting, acknowledge the wait, let them know you've taken it on board, and invite them back. Never argue or make excuses publicly.
J
James K.
1 month ago
★★★★★
Hidden gem in Huntingdon! The flat white was genuinely one of the best I've had. Staff were friendly and the atmosphere was perfect for working. Already planning my next visit.
Response from the owner
Thank you so much James, that's made our day! We're really proud of our coffee and it means the world to hear you enjoyed it. We look forward to welcoming you back soon! ☕
P
Priya T. No reply yet
2 months ago
★★★★★
Absolutely love this place. The homemade cakes are incredible and it's become my regular spot on a Saturday morning.
✏️ Write a reply to this review...
Don't forget to reply to positive reviews too — it only takes 30 seconds and shows potential customers that you're warm, engaged, and appreciate your regulars.